Uncategorized – Jeff's Thoughts on Public Safety Tech

911: Amazed by the Past, Excited for the Future

By Jeff Robertson Innovation is happening at warp speed; none so much as how technology is driving innovation in public safety. The 9-1-1 system in the United States is no stranger to innovation. Across the country, consumer expectations assume that 911 will always be available and that there will always be a professional telecommunicator (callContinue reading “911: Amazed by the Past, Excited for the Future”

Emergency Dispatch Technology Explained

Emergency Dispatch Technology ExplainedThe Technology Before Help arrives Its been a while but tried to put together an overview of the 911 network in the United States. Started writing this 11 years ago, lots has changed since. By: Jeff Robertson, 2015 Table of Contents Table of Contents Table of Contents Introduction The History of howContinue reading “Emergency Dispatch Technology Explained”

Z Axis – It’s not as hard as some are making it out to be

We all know first responders can handle emergencies better if they know which floor people needing help are on (keep in mind an estimated 75% of 9-1-1 callers can verbally share this with the 9-1-1 telecommunicator). Five years ago to find a devices’ Z axis height location was voodoo engineering magic to come up withContinue reading “Z Axis – It’s not as hard as some are making it out to be”

How to grow a business …

So funny, everyone things its about secret sauce, intelligence, being smarter than everyone else, hustle, amount of investment. Here is the reality if you want great success in whatever challenge you face in business …. wait for it ….. drum role ….. its people. https://youtu.be/Mh4swl_uSWU

Excited about the new gig with Intrado

So excited about the news today starting my new role as President of Intrado’s Life and Safety Division. A huge thanks goes out to Ron Beaumont who has led this division for almost the last decade and has built a very successful business and is continuing to assist in leading this great company. This groupContinue reading “Excited about the new gig with Intrado”

Emergency Dispatch Technology Explained

The technology before help arrives So many folks who enter the public safety space try to learn how the dispatch process works its a mix of old, and new technologies and procedures over many years. Typically it doesn’t change overnight but can with the right patience. In this unfinished manuscript I try and go overContinue reading “Emergency Dispatch Technology Explained”

Leaving RapidSOS

This career change was a hard decision, in the end. I am so proud of what RapidSOS has been able to accomplish and working with some of the smartest co-workers. The public safety industry is something I have dedicated my career to for over 27 years, proud to say that during my tenure here probablyContinue reading “Leaving RapidSOS”